Privacy and Cookies Policy
Effective Date: November 19, 2024

Welcome to Express Vape. This Privacy and Cookies Policy outlines how we collect, use, protect, and disclose your personal information when you use our website or services. We are committed to safeguarding your privacy and providing transparency about how your data is handled.

Privacy Policy

Introduction
At Express Vape, your privacy is important to us. This policy explains the information we collect, how we use it, and how you can manage your preferences. By using our website, you consent to the practices outlined here. Please note, this website is intended for users aged 19 and older.

Information We Collect

When you visit our website or use our services, we may collect:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Payment Information: Credit card details or other payment methods used during checkout.
  • Account Information: Login credentials and other account-related details if you create an account.
  • Usage Information: Data such as IP address, browser type, device details, and site activity collected through cookies and similar technologies.

How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.
  • To improve our website and tailor your browsing experience.
  • To communicate with you about inquiries, support, and promotional offers.
  • To analyze website usage for marketing and optimization purposes.
  • To comply with legal requirements and protect our rights.

Information Sharing

We may share your information with:

  • Service Providers: For payment processing, order fulfillment, and website functionality. This includes partners like Stripe, PayPal, WooCommerce, and StudioCart.
  • Advertising Platforms: With Meta (Facebook, Instagram) and Google for marketing and analytics purposes.
  • Legal Authorities: When required by law or to protect our rights and safety.

Data Security

We employ reasonable security measures to protect your data. However, no online system can guarantee complete security. By using our site, you acknowledge these limitations.

Your Rights

You have the right to:

  • Access, correct, or update your personal information.
  • Request the deletion of your data, subject to legal limitations.
  • Opt-out of receiving marketing communications by following the instructions in those messages or contacting us directly.

Changes to the Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website with the effective date.

Contact Information
For privacy-related inquiries, please contact us at:
Email: support@expressvapedelivery.com
Phone: +1 204-808-4147 (text only)

Cookies Policy

What Are Cookies?
Cookies are small text files stored on your device to enhance your browsing experience. They allow us to recognize your device, remember your preferences, and provide a more seamless interaction with our website.

Types of Cookies We Use

  1. Essential Cookies:
    Necessary for website functionality, including secure logins and transactions.

  2. Performance Cookies:
    Track site usage to help us improve user experience and identify technical issues.

  3. Functional Cookies:
    Save your preferences, like language settings, to personalize your visit.

  4. Marketing and Analytics Cookies:
    Help us deliver tailored ads and analyze campaign effectiveness via platforms such as Meta (Facebook, Instagram) and Google Ads.

Why We Use Cookies

  • To enable key website features.
  • To improve performance and troubleshoot errors.
  • To personalize your browsing experience.
  • To deliver relevant advertisements and promotions.

Managing Your Cookie Preferences

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may impact website functionality.

Find browser-specific cookie management guides here:

Cookies Duration

  • Session Cookies: Temporary and deleted after your session ends.
  • Persistent Cookies: Stored until you delete them or they expire.

Changes to the Cookies Policy

We may update this policy as needed. The latest version will always be available on our website.

Contact Information
For questions about our Cookies Policy, please contact us at:
Email: support@expressvapedelivery.com
Phone: +1 204-808-4147 (text only)

By using Express Vape, you agree to the practices outlined in this Privacy and Cookies Policy. Thank you for choosing Vape Express!