Overview

Terms of Service

Last Updated: November 19, 2024

Welcome to Express Vape! By accessing or using our website and services, you agree to comply with the following Terms of Service. Please read these terms carefully before proceeding.

1. Acceptance of Terms

By using the Express Vape website, you confirm that you have read, understood, and agree to these Terms of Service and our Privacy Policy. If you do not agree, please refrain from using our website or services.

2. Eligibility

To use our website and services, you must:

  • Be at least 19 years of age or meet the legal age requirement for purchasing vape products in your jurisdiction.
  • Confirm that you fulfill this age requirement when placing an order.

3. Product Use

  • Express Vape products are intended for personal use only. Reselling our products is strictly prohibited.
  • Always use vape products responsibly. Misuse may be harmful to your health.

4. Orders and Payment

  • Order Acceptance: All orders are subject to acceptance and availability.
  • Pricing: Prices are listed in Canadian dollars (CAD) and include applicable taxes unless specified otherwise.
  • Payment: Full payment is required at the time of order. We accept all major credit cards and contactless payment options (available in Winnipeg, with more cities to follow).

5. Shipping and Delivery

  • Shipping Method: Orders are shipped via Canada Post with an estimated delivery time of 1–3 business days.
  • Same-Day Delivery: Available in Winnipeg for orders placed before 8 PM.
  • Delays: Vape Express is not responsible for shipping delays due to Canada Post, customs, or peak order periods.

6. Refund and Return Policy

  • Due to the nature of our products, all sales are final.

    • Issues with Orders: If you receive a product that is incorrect, damaged, or does not match the description, please contact us within 24 hours of receipt.
    • Proof Required: Include photos of the product and packaging for resolution.

7. Discreet Shipping

  • All orders are shipped in plain, unbranded packaging to ensure privacy and discretion.

8. User Conduct

  • You agree not to misuse our services. Prohibited activities include, but are not limited to:

    • Engaging in unlawful actions or violating others’ rights.
    • Interfering with or disrupting the operation of our website or services.

9. Limitation of Liability

  • Express Vape is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or services.
    • Our maximum liability is limited to the total amount you paid for your order.

10. Changes to Terms

  • Express Vape reserves the right to update these Terms of Service at any time without prior notice. Continued use of our services signifies acceptance of the updated terms.

11. Governing Law

  • These Terms of Service are governed by and interpreted under Canadian law, without regard to conflict of law principles.

12. Contact Us